Privacy Policy
How YanTravels collects, uses, and protects your information.
Last updated: March 2026
1. Information We Collect
When you use our website or contact us via WhatsApp, we may collect:
- Contact details: Your name, phone number, and email address when you fill out a form or message us.
- Trip details: Pickup/dropoff locations, travel dates, number of passengers, and vehicle preferences you share when requesting a quote.
- Usage data: Basic analytics such as pages visited and time on site, collected via cookies or analytics tools.
2. How We Use Your Information
We use the information you provide to:
- Respond to your booking inquiries and provide quotes.
- Arrange transport, tours, and airport transfers.
- Communicate with you about your trip via WhatsApp, phone, or email.
- Improve our website and services based on usage patterns.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your trip details only with our drivers to fulfill your booking.
4. WhatsApp Communication
Our primary communication channel is WhatsApp. When you click a WhatsApp link on our site, your message is sent directly to our business number. WhatsApp's own privacy policy governs that platform's data handling.
5. Cookies
Our website may use cookies for basic analytics (such as Google Analytics) to understand visitor behavior. You can disable cookies in your browser settings at any time.
6. Data Security
We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. We encourage you to avoid sharing sensitive financial information via website forms.
7. Third-Party Links
Our website may contain links to external sites (Google Maps, social media). We are not responsible for the privacy practices of those sites.
8. Your Rights
You may request to:
- Access the personal data we hold about you.
- Correct or update your information.
- Request deletion of your data.
To exercise these rights, contact us at info@yantravels.com or message us on WhatsApp.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have questions about this policy, reach us at:
- Email: info@yantravels.com
- WhatsApp: 070 357 7490
- Location: Colombo, Sri Lanka